Loan servicer · complaint record
Arete Financial Group complaints
Consumers have filed 71 complaints about Arete Financial Group since 2018, none in the last 12 months. It answered 9.9% on time and closed 27% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 71
- Last 12 months
- 0
- Answered on time
- 9.9%
- Closed with relief
- 27%
- Last 30 days
- 0
- Rank
- -
Since November 2018
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Jul 8, 2021
Arete Financial Group complaints by month
The busiest month was December 2019 (20 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Arete Financial Group answered all time
- Closed with monetary relief34.2%
- Closed with explanation811.3%
- Untimely response6084.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Arete Financial Group complaints are about
Top Arete Financial Group problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 11
- Trouble with how payments are being handled 10
- Don't agree with the fees charged 4
- Problem with customer service 2
- Need information about your loan balance or loan terms 1
Where Arete Financial Group complaints come from
Most complaints: Florida (11), New York (11), California (8), North Carolina (5), Texas (4).
Arete Financial Group compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | Arete Financial GroupStudent loans | - | 0 | - |
Compare side by side: Arete Financial Group vs Earnest · Arete Financial Group vs College Ave Student Loan Servicing · Arete Financial Group vs Meritize Financial · Arete Financial Group vs LendKey Technologies
What people say about Arete Financial Group
All experiencesNo experiences with Arete Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Arete Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2021 | Debt relief & credit repair | Unexpected or other fees | No timely reply |
| Aug 13, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| May 11, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | No timely reply |
| Apr 16, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Mar 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Mar 12, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
Questions about Arete Financial Group
How many complaints does Arete Financial Group have?
Arete Financial Group has 71 complaints on record since November 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Arete Financial Group respond to complaints?
Yes. Arete Financial Group answered 9.9% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Arete Financial Group?
The most common problems are dealing with your lender or servicer (28), false statements or representation (17), fraud or scam (11).
Is Arete Financial Group legit?
Arete Financial Group is a real company with a public complaint record: consumers have complained about it 71 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Arete Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Arete Financial Group?
Complain to Arete Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Arete Financial Group complaints come from?
Most come from Florida (11), New York (11), California (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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