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Student loans

Complaint 3246343 Arete Financial Group

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
California 92374
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. May 18, 2019Complaint received
  2. May 18, 2019Sent to Arete Financial Group
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Arete Financial Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 13, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handled-No timely replyNo
Apr 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXNo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVANo timely replyNo
Mar 5, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Feb 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPANo timely replyNo
Feb 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMNNo timely replyNo
Feb 5, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
Jan 16, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMONo timely replyNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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