Case file
Mortgages
Complaint 3248992 Umpqua
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 15, 2019Complaint received
- May 21, 2019Sent to Umpqua (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 9, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| May 11, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Dec 15, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Nov 25, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Jul 24, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| May 18, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Mar 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | - | Explained | Yes |
| Oct 30, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Oct 20, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
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