Case file
Student loans
Complaint 3264019 Arete Financial Group
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Don't agree with the fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Jun 4, 2019Complaint received
- Jun 12, 2019Sent to Arete Financial Group (8 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Arete Financial Group complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 13, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | - | No timely reply | No |
| Apr 16, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | TX | No timely reply | No |
| Mar 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VA | No timely reply | No |
| Mar 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VA | No timely reply | No |
| Mar 5, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MD | No timely reply | No |
| Feb 12, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | No timely reply | No |
| Feb 7, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MN | No timely reply | No |
| Feb 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | No timely reply | No |
| Jan 24, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CO | No timely reply | No |
| Jan 16, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MO | No timely reply | No |
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