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Case file

Credit cards

Complaint 3273874 Webster Bank

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Other problem
From
Massachusetts 02116
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 13, 2019Complaint received
  2. Jun 17, 2019Sent to Webster Bank (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Webster Bank complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceTNExplainedYes
Dec 22, 2022Credit cardsOther features, terms, or problemsOther problemOKExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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