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Credit cards

Complaint 3288008 Rocket Mortgage

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Florida 33175
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 26, 2019Complaint received
  2. Jun 26, 2019Sent to Rocket Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rocket Mortgage complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2019Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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