Case file
Credit cards
Complaint 3289193 First Citizens Bancshares
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 27, 2019Complaint received
- Jun 27, 2019Sent to First Citizens Bancshares
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Citizens Bancshares complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 30, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | NE | Explained | Yes |
| Jun 8, 2026 | Credit cards | Other features, terms, or problemsOther problem | SC | Explained | Yes |
| Feb 13, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Dec 24, 2024 | Credit cards | Other features, terms, or problemsOther problem | NC | Explained | Yes |
| Sep 4, 2024 | Credit cards | Other features, terms, or problemsProblem with customer service | SC | Explained | Yes |
| Aug 7, 2023 | Credit cards | Other features, terms, or problemsOther problem | TX | Explained | Yes |
| Apr 6, 2019 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | SC | Explained | Yes |
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