Case file
Mortgages
Complaint 3304883 Home Loan Center
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Received unwanted marketing or advertising
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 12, 2019Complaint received
- Jul 12, 2019Sent to Home Loan Center
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Home Loan Center complaints about credit monitoring or identity theft protection services
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 29, 2024 | Auto loans & leases | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | NY | Explained | Yes |
| Dec 22, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | OH | Explained | Yes |
| Jul 28, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | FL | Explained | Yes |
| Jul 28, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | FL | Explained | Yes |
| Oct 13, 2022 | Mortgages | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | OH | Explained | Yes |
| Aug 10, 2019 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | FL | Explained | No |
| Feb 8, 2019 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | NY | Explained | Yes |
| Jan 8, 2019 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | NY | Explained | No |
| Nov 25, 2018 | Credit reporting | Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising | FL | Explained | Yes |
| Oct 30, 2018 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | KS | Explained | No |
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