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Complaint log

Home Loan Center complaint log

The newest complaints about Home Loan Center, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026Payday & personal loansProblem with cash advanceSCExplainedYes
Oct 6, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processMIExplainedYes
Oct 5, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Sep 5, 2026Payday & personal loansGetting a line of creditAZExplainedYes
Aug 18, 2026Payday & personal loansConfusing or missing disclosuresPAExplainedYes
Jul 22, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jul 22, 2026Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountTXExplainedYes
Jul 12, 2026Payday & personal loansConfusing or misleading advertising or marketingFLExplainedYes
Jun 28, 2026Payday & personal loansGetting the loanNYExplainedYes
May 29, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
May 1, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Apr 27, 2026Payday & personal loansCan't contact lender or servicerGAExplainedYes
Apr 18, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialVAExplainedYes
Mar 27, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyTNExplainedYes
Mar 26, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Mar 21, 2026Debt relief & credit repairProblem with customer serviceOHExplainedYes
Feb 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Feb 21, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Feb 18, 2026Payday & personal loansProblem with cash advanceFLExplainedYes
Feb 13, 2026Payday & personal loansProblem with additional add-on products or servicesSDExplainedYes
Feb 6, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outOHExplainedYes
Feb 5, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Jan 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jan 23, 2026Money transfers & appsFraud or scamTNExplainedYes
Jan 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Jan 16, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Jan 14, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Dec 30, 2025Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Dec 11, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Dec 8, 2025Payday & personal loansGetting the loanTXExplainedYes
Nov 30, 2025Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsCAExplainedYes
Nov 17, 2025Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Nov 14, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Nov 11, 2025Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 30, 2025Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountCAExplainedYes
Oct 26, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processPAExplainedYes
Oct 15, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingLAExplainedYes
Oct 13, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 8, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Sep 23, 2025Payday & personal loansGetting the loanORExplainedYes
Sep 1, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Aug 28, 2025Payday & personal loansGetting the loanMOExplainedYes
Aug 28, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Aug 21, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Aug 7, 2025Debt collectionCommunication tacticsFrequent or repeated callsAZExplainedYes
Aug 1, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Jul 23, 2025Payday & personal loansProblems receiving the advanceALExplainedYes
Jul 17, 2025Credit reportingImproper use of your reportReporting company used your report improperlyARExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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