Lender · complaint record
Home Loan Center complaints
Filed under Home Loan Center, Inc.
Consumers have filed 481 complaints about Home Loan Center since 2012, 34 of them in the last 12 months (-29% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is improper use of your report.
Average response record. How it works
- Complaints on record
- 481
- Last 12 months
- 34
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #57 of 272
Since January 2012
-29% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 15, 2026
Most complained-about personal & payday lenders
Home Loan Center complaints by month
The busiest month was January 2019 (9 complaints). Complaints in the last 12 months are down 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Home Loan Center answered last 12 months
- Closed with explanation34100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-29% vs last year
What Home Loan Center complaints are about
Top Home Loan Center problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 61
- Reporting company used your report improperly 36
- Received unsolicited financial product or insurance offers after opting out 6
- Report provided to employer without your written authorization 1
Where Home Loan Center complaints come from
Most complaints: California (52), Florida (47), Texas (35), New York (28), Georgia (26).
Home Loan Center compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Select Management ResourcesPayday & personal loans | 82 | 38 | A |
| 2 | PayactivPayday & personal loans | 9 | 37 | F |
| 3 | KloverPayday & personal loans | 19 | 35 | F |
| 4 | MaxLendPayday & personal loans | 53 | 35 | C |
| 5 | Tribal Lending EnterprisePayday & personal loans | 59 | 35 | C |
| 6 | Home Loan CenterPayday & personal loans | 60 | 34 | C |
| 7 | HatfieldPayday & personal loans | 60 | 32 | C |
| 8 | Big Picture LoansPayday & personal loans | 41 | 31 | D |
Compare side by side: Home Loan Center vs Select Management Resources · Home Loan Center vs Payactiv · Home Loan Center vs Klover · Home Loan Center vs MaxLend
What people say about Home Loan Center
All experiencesNo experiences with Home Loan Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Home Loan Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 15, 2026 | Payday & personal loans | Problem with cash advance | Explained |
| Oct 6, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 6, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 5, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Sep 5, 2026 | Payday & personal loans | Getting a line of credit | Explained |
| Aug 18, 2026 | Payday & personal loans | Confusing or missing disclosures | Explained |
| Jul 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 22, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Jul 12, 2026 | Payday & personal loans | Confusing or misleading advertising or marketing | Explained |
| Jun 28, 2026 | Payday & personal loans | Getting the loan | Explained |
| May 29, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| May 7, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Questions about Home Loan Center
How many complaints does Home Loan Center have?
Home Loan Center has 481 complaints on record since January 2012, including 34 in the last 12 months and 0 in the last 30 days. That makes it number 835 of every company by complaints this year.
Does Home Loan Center respond to complaints?
Yes. Home Loan Center answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).
What do people complain about most with Home Loan Center?
The most common problems are improper use of your report (104), getting the loan (40), incorrect information on your report (31).
Is Home Loan Center legit?
Home Loan Center is a real company with a public complaint record: consumers have complained about it 481 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Home Loan Center legit? for the signals, red flags and how to protect yourself.
Are complaints about Home Loan Center going up or down?
Down. There were 34 complaints in the last 12 months against 48 in the 12 before (-29%). See every month.
How do I file a complaint against Home Loan Center?
Complain to Home Loan Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Home Loan Center complaints come from?
Most come from California (52), Florida (47), Texas (35). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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