Case file
Credit cards
Complaint 3305145 BB&T
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 12, 2019Complaint received
- Jul 13, 2019Sent to BB&T (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 23, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | WV | Explained | Yes |
| Feb 18, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NC | Explained | Yes |
| Dec 17, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | FL | Explained | Yes |
| Aug 30, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
| Jul 24, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | VA | Explained | Yes |
| Jun 29, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | Yes |
| Jun 28, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | - | Explained | Yes |
| Jan 30, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MD | Explained | Yes |
| Dec 21, 2018 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Nov 1, 2018 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | SC | Explained | Yes |
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