Case file
Bank accounts
Complaint 3311889 Flagstar Bank
Explained- Product
- Checking or savings account · Savings account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 19, 2019Complaint received
- Aug 5, 2019Sent to Flagstar Bank (17 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Flagstar Bank complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 1, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Explained | Yes |
| May 13, 2022 | Bank accounts | Opening an accountUnable to open an account | MI | Explained | Yes |
| Oct 15, 2021 | Bank accounts | Opening an accountUnable to open an account | MI | Explained | Yes |
| Jul 12, 2021 | Bank accounts | Opening an accountConfusing or missing disclosures | HI | Explained | Yes |
| Jan 11, 2021 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Explained | Yes |
| Jan 23, 2020 | Bank accounts | Opening an accountUnable to open an account | MI | Explained | Yes |
| Jun 17, 2019 | Bank accounts | Opening an accountAccount opened as a result of fraud | MI | Explained | Yes |
| Dec 9, 2018 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NY | Explained | Yes |
| Aug 1, 2018 | Bank accounts | Opening an accountUnable to open an account | MI | Explained | Yes |
| Jun 21, 2017 | Bank accounts | Opening an accountDidn't receive terms that were advertised | MI | Money back | Yes |
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