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Payday & personal loans

Complaint 3343745 SunTrust

Explained
Company
SunTrust
Product
Payday loan, title loan, or personal loan · Installment loan
Detail
Other problem getting your report or credit score
From
Ohio 43228
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 16, 2019Complaint received
  2. Aug 19, 2019Sent to SunTrust (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Jul 4, 2017Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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