Case file
Bank accounts
Complaint 3370273 Renasant
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 10, 2019Complaint received
- Sep 11, 2019Sent to Renasant (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Renasant complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | In progress | Yes |
| Aug 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MS | Explained | Yes |
| Aug 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Jul 15, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CO | Explained | Yes |
| Jun 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MS | Explained | Yes |
| Apr 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AL | Explained | Yes |
| Apr 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
| Apr 8, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | GA | Explained | Yes |
| Oct 30, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | AL | Explained | Yes |
| May 6, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TN | Explained | Yes |
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