Bank · complaint record
Renasant complaints
Filed under RENASANT CORPORATION
Consumers have filed 233 complaints about Renasant since 2019, 46 of them in the last 12 months (+5% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is managing an account.
Average response record. How it works
- Complaints on record
- 233
- Last 12 months
- 46
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #86 of 188
Since June 2019
+5% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 31, 2026
Most complained-about banks & credit unions
Renasant complaints by month
The busiest month was August 2025 (8 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Renasant answered last 12 months
- Closed with explanation4189.1%
- In progress510.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15+5% vs last year
What Renasant complaints are about
Top Renasant problems
Inside "Managing an account"
- Deposits and withdrawals 31
- Problem using a debit or ATM card 19
- Funds not handled or disbursed as instructed 12
- Fee problem 11
- Problem accessing account 6
- Banking errors 5
Where Renasant complaints come from
Most complaints: Georgia (87), Mississippi (70), Alabama (24), Tennessee (17), Florida (7).
Renasant compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | B9, IncBank accounts | 0 | 49 | F |
| 2 | Majority USABank accounts | 43 | 48 | D |
| 3 | First Commonwealth FinancialBank accounts | 54 | 47 | C |
| 4 | Community Financial SystemBank accounts | 41 | 47 | D |
| 5 | United BanksharesBank accounts | 32 | 46 | F |
| 6 | RenasantBank accounts | 55 | 46 | C |
| 7 | Wafd BankBank accounts | 48 | 45 | D |
| 8 | Payfare InternationalBank accounts | 56 | 44 | C |
Compare side by side: Renasant vs B9, Inc · Renasant vs Majority USA · Renasant vs First Commonwealth Financial · Renasant vs Community Financial System
What people say about Renasant
All experiencesNo experiences with Renasant yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Renasant complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 20, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Oct 2, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | In progress |
| Sep 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Sep 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Sep 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Sep 16, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Aug 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 26, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 22, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about Renasant
How many complaints does Renasant have?
Renasant has 233 complaints on record since June 2019, including 46 in the last 12 months and 2 in the last 30 days. That makes it number 700 of every company by complaints this year.
Does Renasant respond to complaints?
Yes. Renasant answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Renasant?
The most common problems are managing an account (88), problem with a lender or other company charging your account (22), problem caused by your funds being low (18).
Is Renasant legit?
Renasant is a real company with a public complaint record: consumers have complained about it 233 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Renasant legit? for the signals, red flags and how to protect yourself.
Are complaints about Renasant going up or down?
Roughly level. There were 46 complaints in the last 12 months against 44 in the 12 before (+5%). See every month.
How do I file a complaint against Renasant?
Complain to Renasant in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Renasant complaints come from?
Most come from Georgia (87), Mississippi (70), Alabama (24). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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