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Complaint log

Renasant complaint log

The newest complaints about Renasant, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Oct 20, 2026Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Oct 2, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSIn progressYes
Sep 28, 2026Bank accountsManaging an accountProblem using a debit or ATM cardALIn progressYes
Sep 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNIn progressYes
Sep 16, 2026Bank accountsManaging an accountDeposits and withdrawalsALIn progressYes
Sep 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAIn progressYes
Aug 26, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Aug 26, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSExplainedYes
Aug 22, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesALExplainedYes
Aug 19, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Aug 18, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Aug 11, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Jul 17, 2026Bank accountsManaging an accountDeposits and withdrawalsTNExplainedYes
Jul 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCOExplainedYes
Jul 1, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTNExplainedYes
Jun 29, 2026Bank accountsManaging an accountProblem making or receiving paymentsGAExplainedYes
Jun 3, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Jun 1, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
May 26, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
May 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Apr 28, 2026Bank accountsManaging an accountDeposits and withdrawalsGAExplainedYes
Apr 27, 2026MortgagesTrouble during payment processPaying off the loanFLExplainedYes
Apr 22, 2026Bank accountsManaging an accountDeposits or withdrawalsGAExplainedYes
Apr 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedALExplainedYes
Apr 18, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
Apr 8, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureGAExplainedYes
Apr 8, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountGAExplainedYes
Mar 26, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Mar 11, 2026Bank accountsManaging an accountBanking errorsFLExplainedYes
Feb 25, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedALExplainedYes
Feb 16, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Feb 13, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Feb 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Feb 10, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedGAExplainedYes
Feb 5, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Jan 31, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Jan 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMSExplainedYes
Jan 24, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Jan 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Jan 15, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Dec 30, 2025Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Dec 15, 2025Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Dec 13, 2025Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Dec 12, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesGAExplainedYes
Nov 25, 2025Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Nov 14, 2025Money transfers & appsFraud or scamFLExplainedYes
Nov 14, 2025Bank accountsManaging an accountDeposits and withdrawalsMSFixedYes
Nov 13, 2025Money transfers & appsUnauthorized transactions or other transaction problemMSExplainedYes
Nov 5, 2025Bank accountsManaging an accountDeposits and withdrawalsMSMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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