Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 3384889 Great Lakes

Explained
Product
Student loan · Federal student loan servicing
Detail
Account information incorrect
From
California 93257
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Sep 24, 2019Complaint received
  2. Sep 24, 2019Sent to Great Lakes
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Great Lakes?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Great Lakes's record

More Great Lakes complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Dec 18, 2019Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Dec 4, 2019Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Dec 2, 2019Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Nov 5, 2019Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Oct 11, 2019Student loansIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Oct 10, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Oct 5, 2019Student loansIncorrect information on your reportOld information reappears or never goes awayGAExplainedYes
Sep 26, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 20, 2019Credit reportingIncorrect information on your reportAccount status incorrectSCExplainedYes
Sep 6, 2019Credit reportingIncorrect information on your reportAccount information incorrectUTExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience