Case file
Bank accounts
Complaint 3388655 BB&T
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 27, 2019Complaint received
- Sep 27, 2019Sent to BB&T
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 31, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Jan 19, 2020 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | PA | Explained | Yes |
| Jan 6, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Dec 10, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | - | Explained | Yes |
| Nov 15, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | CA | Explained | Yes |
| Oct 25, 2019 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | NC | Explained | Yes |
| Oct 15, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Oct 11, 2019 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | VA | Explained | Yes |
| Oct 1, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Sep 25, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | NC | Explained | Yes |
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