Case file
Mortgages
Complaint 3393180 Renasant
Money back- Product
- Mortgage · Conventional home mortgage
- Filed by
- Phone · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 2, 2019Complaint received
- Oct 2, 2019Sent to Renasant
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Renasant complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 27, 2026 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Jan 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MS | Explained | Yes |
| Aug 25, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Explained | Yes |
| Jul 11, 2025 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Aug 13, 2024 | Mortgages | Trouble during payment processFees charged | GA | Explained | Yes |
| Feb 16, 2024 | Mortgages | Trouble during payment processFees charged | GA | Explained | Yes |
| Feb 16, 2023 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| Jul 6, 2021 | Mortgages | Trouble during payment process | TN | Money back | Yes |
| Jun 9, 2021 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Nov 23, 2020 | Mortgages | Trouble during payment process | GA | Money back | Yes |
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