Complaint 3396225 Hope Bancorp

Company

Hope Bancorp

Product

Checking or savings account · Checking account

Issue

Problem with a lender or other company charging your account

Detail

Transaction was not authorized

From

California 90005

Filed by

Phone · Older American

Company's answer

Closed with monetary relief

On time

Yes, within 15 days

Public statement

Company has responded to the consumer and the CFPB and chooses not to provide a public response

1. Oct 3, 2019Complaint received
2. Oct 17, 2019Sent to Hope Bancorp (14 days later)
3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.