Case file
Credit reporting
Complaint 3412719 BB&T
Explained- Product
- Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Phone · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 21, 2019Complaint received
- Oct 21, 2019Sent to BB&T
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 24, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | SC | Explained | Yes |
| Jan 8, 2020 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MS | Explained | Yes |
| Jan 6, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Explained | Yes |
| Dec 25, 2019 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Dec 23, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Dec 22, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | MA | Explained | Yes |
| Dec 11, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | AL | Explained | Yes |
| Dec 11, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| Nov 19, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Nov 8, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | FL | Explained | Yes |
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