Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 3415337 SunTrust

Fixed
Company
SunTrust
Product
Mortgage · Conventional home mortgage
From
Virginia 22601
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 23, 2019Complaint received
  2. Oct 24, 2019Sent to SunTrust (1 day later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Feb 25, 2020MortgagesTrouble during payment processCTFixedYes
Feb 9, 2020MortgagesTrouble during payment processNJFixedYes
Feb 8, 2020MortgagesTrouble during payment processGAExplainedYes
Feb 6, 2020MortgagesTrouble during payment processMDFixedYes
Jan 30, 2020MortgagesTrouble during payment processNCExplainedYes
Jan 28, 2020MortgagesTrouble during payment processFLExplainedYes
Jan 27, 2020MortgagesTrouble during payment process-ExplainedYes
Jan 24, 2020MortgagesTrouble during payment processNJFixedYes
Jan 17, 2020MortgagesTrouble during payment processNEExplainedYes
Jan 8, 2020MortgagesTrouble during payment processCTFixedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience