Complaint 3441429 First Data

Explained

Company: First Data
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Card was charged for something you did not purchase with the card
From: Tennessee 385XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Nov 18, 2019Complaint received
Nov 18, 2019Sent to First Data
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Data complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Jan 27, 2020	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	IN	Explained	Yes
Jan 9, 2020	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	NY	Explained	No
Oct 1, 2019	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	MS	Explained	Yes
Sep 24, 2019	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	GA	Explained	Yes
Mar 11, 2019	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	FL	Explained	Yes
Jan 29, 2019	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	CA	Explained	Yes
Aug 2, 2017	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	CA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works