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Student loans

Complaint 3447180 Texas Guaranteed

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Texas 75708
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 22, 2019Complaint received
  2. Nov 22, 2019Sent to Texas Guaranteed
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Texas Guaranteed complaints about dealing with your lender or servicer

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Sep 9, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMIExplainedYes
May 18, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedMIExplainedYes
Mar 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Feb 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jan 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Jan 12, 2026Student loansDealing with your lender or servicerProblem with customer serviceKYExplainedYes
Dec 10, 2025Student loansDealing with your lender or servicerProblem with customer serviceTXExplainedYes
Nov 14, 2025Student loansDealing with your lender or servicerDon't agree with the fees chargedNYExplainedYes
Oct 3, 2025Student loansDealing with your lender or servicerReceived bad information about your loanMAExplainedYes
Sep 6, 2025Student loansDealing with your lender or servicerReceived bad information about your loanSCExplainedYes

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