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Bank accounts

Complaint 3459721 Hello Digit

Explained
Product
Checking or savings account · Checking account
Detail
Can't close your account
From
New York 117XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Dec 5, 2019Complaint received
  2. Dec 5, 2019Sent to Hello Digit
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Hello Digit complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Feb 7, 2022Bank accountsClosing an accountCan't close your accountNYExplainedYes

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