Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit reporting

Complaint 3460922 SunTrust

Explained
Company
SunTrust
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Account information incorrect
From
Tennessee 38127
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 6, 2019Complaint received
  2. Dec 13, 2019Sent to SunTrust (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Feb 14, 2020MortgagesIncorrect information on your reportAccount information incorrectGAExplainedYes
Feb 11, 2020Credit reportingIncorrect information on your reportAccount status incorrectDCExplainedYes
Feb 6, 2020MortgagesIncorrect information on your reportInformation is missing that should be on the reportMOExplainedYes
Jan 30, 2020Payday & personal loansIncorrect information on your reportAccount information incorrectMDExplainedYes
Jan 24, 2020Credit reportingIncorrect information on your reportAccount information incorrectCAFixedYes
Jan 22, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseGAFixedYes
Jan 17, 2020Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jan 11, 2020Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
Jan 7, 2020Credit reportingIncorrect information on your reportAccount status incorrectMDFixedYes
Dec 29, 2019Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience