Complaint 3461981 SunTrust

Fixed

Company: SunTrust
Product: Student loan · Private student loan
Issue: Struggling to repay your loan
Detail: Can't get other flexible options for repaying your loan
From: Utah 840XX
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 8, 2019Complaint received
Dec 8, 2019Sent to SunTrust
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about struggling to repay your loan

Received	About	Issue	State	Answer	On time
Nov 10, 2018	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	OH	Explained	Yes
Jan 18, 2018	Student loans	Struggling to repay your loanCan't temporarily delay making payments	NC	Explained	Yes
Jul 27, 2017	Student loans	Struggling to repay your loanCan't temporarily delay making payments	TN	Explained	Yes
Jul 8, 2017	Student loans	Struggling to repay your loanProblem lowering your monthly payments	CA	Explained	Yes
May 9, 2017	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works