Case file
Credit cards
Complaint 3462899 Santander Bank
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 9, 2019Complaint received
- Dec 9, 2019Sent to Santander Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 3, 2022 | Credit cards | Other features, terms, or problemsOther problem | MA | Explained | Yes |
| Dec 4, 2021 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | MA | Explained | Yes |
| Apr 25, 2021 | Credit cards | Other features, terms, or problemsProblem with customer service | PA | Explained | Yes |
| Oct 30, 2019 | Credit cards | Other features, terms, or problemsOther problem | DC | Explained | Yes |
| Nov 26, 2018 | Credit cards | Other features, terms, or problemsOther problem | DE | Explained | Yes |
| Sep 26, 2018 | Credit cards | Other features, terms, or problemsProblem with balance transfer | RI | Explained | Yes |
| Jan 11, 2018 | Credit cards | Other features, terms, or problemsOther problem | NY | Explained | Yes |
| Aug 29, 2017 | Credit cards | Other features, terms, or problemsProblem with cash advances | PA | Explained | Yes |
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