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Auto loans & leases

Complaint 3473069 BB&T

Explained
Company
BB&T
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
Texas 77044
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 19, 2019Complaint received
  2. Dec 23, 2019Sent to BB&T (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Dec 12, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleTXExplainedYes
Oct 27, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offPAExplainedYes
Sep 12, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanNCExplainedYes
Aug 16, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanVAExplainedYes
Jul 27, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanVAExplainedYes
Jun 29, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNDExplainedYes
Jun 13, 2019Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanTNExplainedYes
Apr 23, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off-ExplainedYes
Apr 11, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offSCExplainedYes
Mar 20, 2019Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNEExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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