Case file
Bank accounts
Complaint 3475292 BB&T
Explained- Product
- Checking or savings account · Checking account
- Detail
- Didn't receive terms that were advertised
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 22, 2019Complaint received
- Dec 22, 2019Sent to BB&T
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jan 17, 2020 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Jan 15, 2020 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
| Jan 9, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | PA | Explained | Yes |
| Dec 17, 2019 | Bank accounts | Opening an accountDidn't receive terms that were advertised | GA | Explained | Yes |
| Dec 16, 2019 | Bank accounts | Opening an accountAccount opened as a result of fraud | FL | Explained | Yes |
| Dec 2, 2019 | Bank accounts | Opening an accountDidn't receive terms that were advertised | NC | Explained | Yes |
| Oct 22, 2019 | Bank accounts | Opening an accountDidn't receive terms that were advertised | VA | Explained | Yes |
| Oct 3, 2019 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Sep 19, 2019 | Bank accounts | Opening an accountAccount opened as a result of fraud | PA | Explained | Yes |
| Sep 14, 2019 | Bank accounts | Opening an accountUnable to open an account | NY | Explained | Yes |
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