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Case file

Bank accounts

Complaint 3476529 Encore Capital

Explained
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
Michigan 482XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 24, 2019Complaint received
  2. Dec 24, 2019Sent to Encore Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Encore Capital complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
May 29, 2023Bank accountsClosing an accountCan't close your accountSCExplainedYes
Dec 31, 2019Bank accountsClosing an accountCan't close your accountILExplainedYes
Oct 1, 2018Bank accountsClosing an accountCompany closed your accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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