Complaint 3481789 Encore Capital

Explained

Company: Encore Capital (Midland Credit)
Product: Checking or savings account · Other banking product or service
Issue: Closing an account
Detail: Can't close your account
From: Illinois 62650
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days

Dec 31, 2019Complaint received
Jan 13, 2020Sent to Encore Capital (13 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Encore Capital complaints about closing an account

Received	About	Issue	State	Answer	On time
May 29, 2023	Bank accounts	Closing an accountCan't close your account	SC	Explained	Yes
Dec 24, 2019	Bank accounts	Closing an accountCompany closed your account	MI	Explained	Yes
Oct 1, 2018	Bank accounts	Closing an accountCompany closed your account	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works