Case file
Bank accounts
Complaint 3477892 BB&T
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Funds not received from closed account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 26, 2019Complaint received
- Dec 26, 2019Sent to BB&T
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BB&T complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 27, 2020 | Bank accounts | Closing an accountCan't close your account | NC | Explained | Yes |
| Feb 16, 2020 | Bank accounts | Closing an accountCan't close your account | VA | Explained | Yes |
| Feb 10, 2020 | Bank accounts | Closing an accountFunds not received from closed account | MD | Explained | Yes |
| Jan 21, 2020 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Jan 9, 2020 | Bank accounts | Closing an accountCan't close your account | PA | Explained | Yes |
| Jan 7, 2020 | Bank accounts | Closing an accountCompany closed your account | KY | Explained | Yes |
| Jan 2, 2020 | Bank accounts | Closing an accountFees charged for closing account | NJ | Explained | Yes |
| Dec 14, 2019 | Bank accounts | Closing an accountFunds not received from closed account | VA | Explained | Yes |
| Dec 6, 2019 | Bank accounts | Closing an accountCan't close your account | VA | Explained | Yes |
| Dec 1, 2019 | Bank accounts | Closing an accountFunds not received from closed account | GA | Explained | Yes |
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