Case file
Credit cards
Complaint 3483487 SunTrust
Money back- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Phone · Older American
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 2, 2020Complaint received
- Jan 2, 2020Sent to SunTrust
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 19, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Feb 14, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Jan 18, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MI | Money back | Yes |
| Jan 15, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
| Jan 9, 2020 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Jan 3, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | DC | Explained | Yes |
| Dec 17, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| Dec 6, 2019 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | GA | Explained | Yes |
| Nov 26, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
| Nov 12, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | GA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.