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Money transfers & apps

Complaint 3485935 Certegy

Explained
Company
Certegy
Product
Money transfer, virtual currency, or money service · Check cashing service
From
Hawaii 96753
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 6, 2020Complaint received
  2. Jan 6, 2020Sent to Certegy
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Certegy complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Money transfers & appsConfusing or missing disclosuresNVExplainedYes
Jul 15, 2026Money transfers & appsConfusing or missing disclosuresTNExplainedYes
Apr 8, 2026Money transfers & appsConfusing or missing disclosuresUTExplainedYes
Feb 3, 2025Money transfers & appsConfusing or missing disclosuresNVExplainedYes
Nov 8, 2023Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Nov 4, 2023Money transfers & appsConfusing or missing disclosuresPAExplainedYes
Mar 28, 2023Money transfers & appsConfusing or missing disclosuresTNExplainedYes
Dec 1, 2021Money transfers & appsConfusing or missing disclosuresTXExplainedYes
Feb 3, 2021Money transfers & appsConfusing or missing disclosuresAZExplainedYes
Jan 5, 2021Money transfers & appsConfusing or missing disclosuresWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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