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Complaint log

Certegy complaint log

The newest complaints about Certegy, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMIExplainedYes
Oct 24, 2026Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedWAExplainedYes
Oct 24, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreAZExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportPersonal information incorrectUTExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportPersonal information incorrectFLExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMIExplainedYes
Oct 2, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportMIExplainedYes
Oct 1, 2026Money transfers & appsProblem with customer serviceINExplainedYes
Sep 30, 2026Money transfers & appsFraud or scamCAExplainedYes
Sep 24, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNCExplainedYes
Sep 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Sep 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Sep 19, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes
Sep 13, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Sep 12, 2026Bank accountsManaging an accountProblem making or receiving paymentsKYExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Sep 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 1, 2026Money transfers & appsConfusing or missing disclosuresNVExplainedYes
Aug 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNVExplainedYes
Aug 20, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportTXExplainedYes
Aug 4, 2026Bank accountsManaging an accountCashing a checkTXExplainedYes
Aug 4, 2026Money transfers & appsFraud or scamVAExplainedYes
Jul 30, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceMAExplainedYes
Jul 25, 2026Credit reportingProblem with fraud alerts or security freezesFLExplainedYes
Jul 15, 2026Money transfers & appsConfusing or missing disclosuresTNExplainedYes
Jul 9, 2026Money transfers & appsFraud or scamMSExplainedYes
Jun 23, 2026Credit cardsOther features, terms, or problemsOther problemMDExplainedYes
Jun 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKSExplainedYes
Jun 8, 2026Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedYes
Jun 8, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNVExplainedYes
May 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
May 29, 2026Credit reportingProblem with fraud alerts or security freezesCAExplainedYes
May 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseDEExplainedYes
May 26, 2026Credit reportingUnable to get your credit report or credit scoreProblem getting your free annual credit reportIAExplainedYes
May 20, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportGAExplainedYes
May 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedYes
May 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyDCExplainedYes
May 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Apr 29, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreORExplainedYes
Apr 22, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 14, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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