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Credit cards

Complaint 3489168 First Data

Explained
Company
First Data
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Delaware 19962
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 8, 2020Complaint received
  2. Jan 15, 2020Sent to First Data (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Data complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Mar 6, 2018Credit cardsClosing your accountCan't close your accountFLExplainedYes
Jan 4, 2018Credit cardsClosing your accountCan't close your accountDEExplainedYes
May 24, 2017Credit cardsClosing your accountCan't close your accountMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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