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Money transfers & apps

Complaint 3493103 Santander Bank

Explained
Product
Money transfer, virtual currency, or money service · Traveler's check or cashier's check
From
New Jersey 07869
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 11, 2020Complaint received
  2. Jan 17, 2020Sent to Santander Bank (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Jun 15, 2022Money transfers & appsProblem with customer serviceMAExplainedNo
Jan 9, 2021Money transfers & appsProblem with customer serviceNJExplainedYes
Nov 6, 2020Money transfers & appsProblem with customer serviceCTExplainedYes
Jun 26, 2017Money transfers & appsProblem with customer serviceNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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