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Case file

Prepaid & gift cards

Complaint 3495115 DFC Global

Explained
Company
DFC Global
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting a working replacement card
From
Pennsylvania 19121
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 13, 2020Complaint received
  2. Jan 16, 2020Sent to DFC Global (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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