Debt collector · complaint record
DFC Global complaints
Filed under DFC Global Corp.
Consumers have filed 241 complaints about DFC Global since 2013, 8 of them in the last 12 months (-50% on the year before). It answered 87.5% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 241
- Last 12 months
- 8
- Answered on time
- 87.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #791 of 1,963
Since August 2013
-50% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 12, 2026
Most complained-about debt collectors
DFC Global complaints by month
The busiest month was June 2023 (7 complaints). Complaints in the last 12 months are down 50% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How DFC Global answered all time
- Closed with monetary relief72.9%
- Closed with non-monetary relief3112.9%
- Closed with explanation19179.3%
- Closed125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What DFC Global complaints are about
Top DFC Global problems
Inside "Attempts to collect debt not owed"
- Debt was result of identity theft 16
- Debt is not yours 12
- Debt was paid 4
- Debt was already discharged in bankruptcy and is no longer owed 2
Where DFC Global complaints come from
Most complaints: California (95), Florida (63), Arizona (8), Louisiana (8), Illinois (7).
DFC Global compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | DFC GlobalDebt collection | - | 8 | - |
Compare side by side: DFC Global vs Green Square · DFC Global vs EMoneyUSA · DFC Global vs Mullooly Jeffrey Rooney & Flynn · DFC Global vs Credit World Services
What people say about DFC Global
All experiencesNo experiences with DFC Global yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest DFC Global complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 2, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 5, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Apr 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Nov 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 14, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 8, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 16, 2025 | Payday & personal loans | Problem when making payments | Explained |
Questions about DFC Global
How many complaints does DFC Global have?
DFC Global has 241 complaints on record since August 2013, including 8 in the last 12 months and 0 in the last 30 days. That makes it number 1,571 of every company by complaints this year.
Does DFC Global respond to complaints?
Yes. DFC Global answered 87.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with DFC Global?
The most common problems are attempts to collect debt not owed (34), incorrect information on your report (19), improper use of your report (17).
Is DFC Global legit?
DFC Global is a real company with a public complaint record: consumers have complained about it 241 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is DFC Global legit? for the signals, red flags and how to protect yourself.
Are complaints about DFC Global going up or down?
Down. There were 8 complaints in the last 12 months against 16 in the 12 before (-50%). See every month.
How do I file a complaint against DFC Global?
Complain to DFC Global in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most DFC Global complaints come from?
Most come from California (95), Florida (63), Arizona (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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