Complaint log
DFC Global complaint log
The newest complaints about DFC Global, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 12, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 2, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 25, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 14, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 5, 2026 | Payday & personal loans | Struggling to pay your loan | Explained |
| Apr 7, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Nov 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 14, 2025 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 8, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Sep 16, 2025 | Payday & personal loans | Problem when making payments | Explained |
| Aug 6, 2025 | Money transfers & apps | Problem with customer service | Money back |
| Jul 10, 2025 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Jun 12, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 15, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Mar 26, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 20, 2025 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 7, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 4, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 31, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Nov 15, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2024 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Oct 7, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 27, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Jun 24, 2024 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 5, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 18, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 27, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Feb 6, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 25, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 3, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 15, 2023 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Dec 5, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 1, 2023 | Payday & personal loans | Struggling to pay your loan | Explained |
| Nov 20, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 28, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 7, 2023 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 6, 2023 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 3, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 28, 2023 | Credit cards | Closing your accountCan't close your account | Explained |
| Aug 24, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works