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Case file

Prepaid & gift cards

Complaint 3497233 Card

Explained
Company
Card
Product
Credit card or prepaid card · General-purpose prepaid card
From
New York 13760
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 15, 2020Complaint received
  2. Jan 31, 2020Sent to Card (16 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
May 12, 2026Prepaid & gift cardsUnexpected or other feesTNNo timely replyNo
Dec 22, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Oct 7, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Aug 11, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Jul 23, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jul 14, 2025Money transfers & appsUnexpected or other feesGAExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 21, 2025Prepaid & gift cardsUnexpected or other feesMEExplainedYes
Feb 7, 2025Prepaid & gift cardsUnexpected or other feesPAExplainedYes

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