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Debt collection

Complaint 3545914 American Student Assistance

Explained
Product
Debt collection · Federal student loan debt
Detail
Debt was already discharged in bankruptcy and is no longer owed
From
Massachusetts 02780
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 27, 2020Complaint received
  2. Feb 27, 2020Sent to American Student Assistance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Student Assistance complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 11, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 6, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 9, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Sep 2, 2021Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Jun 14, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jan 12, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Dec 17, 2020Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Dec 3, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Oct 21, 2020Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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