Case file
Bank accounts
Complaint 3580132 Umpqua
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- From
- -
- Filed by
- Phone · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 25, 2020Complaint received
- Mar 25, 2020Sent to Umpqua
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 14, 2023 | Bank accounts | Managing an accountFee problem | OR | Explained | Yes |
| Mar 7, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | OR | Explained | Yes |
| Mar 5, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | OR | Explained | Yes |
| Feb 23, 2023 | Bank accounts | Managing an accountCashing a check | CA | Explained | Yes |
| Jan 24, 2023 | Bank accounts | Managing an accountCashing a check | WA | Explained | Yes |
| Jan 18, 2023 | Bank accounts | Managing an accountProblem accessing account | MD | Explained | Yes |
| Dec 10, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | CA | Explained | Yes |
| Sep 7, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | OR | Explained | Yes |
| Sep 7, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | OR | Explained | Yes |
| Aug 19, 2022 | Bank accounts | Managing an accountProblem accessing account | OR | Explained | Yes |
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