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Credit cards

Complaint 3591407 Netspend

Explained
Company
Netspend
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Unexpected increase in interest rate
From
Louisiana 701XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 3, 2020Complaint received
  2. Apr 7, 2020Sent to Netspend (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Mar 12, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Oct 11, 2024Credit cardsFees or interestProblem with feesILExplainedYes
Jan 29, 2024Credit cardsFees or interestCharged too much interestWIExplainedYes
Nov 22, 2023Credit cardsFees or interestProblem with feesINExplainedYes
Mar 1, 2023Credit cardsFees or interestProblem with feesNYExplainedYes
Dec 15, 2022Credit cardsFees or interestProblem with feesIAExplainedNo
Jun 4, 2022Credit cardsFees or interestProblem with feesHIExplainedYes
May 31, 2022Credit cardsFees or interestProblem with feesWIExplainedYes
Mar 21, 2022Credit cardsFees or interestProblem with feesTXExplainedYes
Jul 13, 2020Credit cardsFees or interestProblem with feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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