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Bank accounts

Complaint 3593641 Northern Trust

Explained
Product
Checking or savings account · Other banking product or service
Detail
Transaction was not authorized
From
Florida 32962
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 5, 2020Complaint received
  2. Apr 8, 2020Sent to Northern Trust (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Northern Trust complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
Feb 25, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Jan 16, 2018Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes

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