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Student loans

Complaint 3611531 Ecmc Group

Money back
Company
Ecmc Group
Product
Student loan · Private student loan
Detail
Don't agree with the fees charged
From
Texas 77293
Filed by
Web · Older American
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 17, 2020Complaint received
  2. Apr 22, 2020Sent to Ecmc Group (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Ecmc Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Oct 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 6, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Oct 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceMDExplainedYes
Sep 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Sep 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Aug 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Aug 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMOExplainedYes
Aug 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanPAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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