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Student loans

Complaint 3614620 Student Debt USA

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
-
Filed by
Phone · Servicemember
Company's answer
Closed with monetary relief
On time
No
  1. Apr 20, 2020Complaint received
  2. Apr 22, 2020Sent to Student Debt USA (2 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Student Debt USA complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 18, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedVANo timely replyNo
Aug 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanWANo timely replyNo
Mar 20, 2021Student loansDealing with your lender or servicerProblem with customer serviceGAExplainedNo
Jul 16, 2018Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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