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Mortgages

Complaint 3615569 Prosperity Bancshares

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Investigation took more than 30 days
From
Texas XXXXX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 21, 2020Complaint received
  2. May 4, 2020Sent to Prosperity Bancshares (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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