Case file
Payday & personal loans
Complaint 3619831 Genesis Financial & Payment Systems
Explained- Product
- Payday loan, title loan, or personal loan · Payday loan
- From
- Illinois 60411
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Apr 23, 2020Complaint received
- Apr 27, 2020Sent to Genesis Financial & Payment Systems (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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